By clicking on the “I accept the Terms and Conditions” button you agree to these terms (the “Subscription Terms”) which will bind you.

  1. Who we are and what we do
  1. We are Whitebox Software Limited, a company registered in England and Wales with company number 13748161, and our registered office is at International House, 64 Nile Street, London, United Kingdom, N1 7SR (“Whitebox”, “we”, “us”). You can find everything you need to know about us and our services on our website before you order.
  2. Whitebox develops trading strategies and indicator scripts for the online platform TradingView (the “Scripts”). These scripts enable the user to backtest and automate various trading strategies, allowing the user to perform a historical analysis of a strategy's performance. Using these scripts, users can evaluate the potential effectiveness of a trading strategy under historical market conditions. You (“you”) will be entitled to access the Scripts by creating an account with us and signing up to the subscription that we offer (your “Subscription”) via our platform accessible at https://whitebox.so/ (the “Platform”). After purchasing your Subscription, you will need to visit your profile on the Platform in order to connect your TradingView user account to the Scripts. Once you have done so, Whitebox will make the Scripts available for you to use through TradingView.
  3. The “Service” means the service provided by Whitebox to you via the Platform for using the Scripts, together with the follow up support service that we provide.
  4. You can request support either by emailing us at support@whitebox.so, or via our Discord server. Whilst we do not guarantee any response times, we aim to respond within 3 business days.
  1. How we will communicate
  1. You can contact us by emailing us at support@whitebox.so or via our Discord server.
  2. If we have to contact you, we will do so by email to you at the email address you provided to us when you purchased your Subscription, or on Discord if you have chosen to connect with us in this way.
  1. Our contract with you
  1. When you purchase your Subscription, you are agreeing to these Subscription Terms, and a contract between us will be formed once we have received your first payment.
  2. These Subscription Terms may have changed since you last reviewed them. For a list of changes and when they were made, see https://whitebox.so/terms-and-conditions-changes.
  3. We may change any of these Subscription Terms, including our subscription plan and the price of the Service from time to time. However, we will always give you 30 days’ notice in advance of any price changes or material changes to these Subscription Terms or your Subscription, during which time you will be able to cancel your Subscription in accordance with clause 11.1.
  1. Eligibility to use our services

You confirm that you are at least the age of majority in your country, state or province of residence, as the Service is not intended for minors. If it comes to Whitebox's attention through reliable means that you are a minor, Whitebox may cancel your account and end your contract with us.

  1. We do not give business customers all the same rights as consumers

For example, business customers do not have a legal right to change their mind about using our Service, they have different rights where there is a problem with the Service and we do not compensate them in the same way for losses caused by us or our Service. Where a term applies just to businesses or just to consumers, this is clearly stated. You are a business customer if you are buying products wholly or mainly for use in connection with your trade, business, craft or profession, even if you are an individual.

  1. If you are a business customer this is our entire agreement with you

If you are a business customer these Subscription Terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by us or on our behalf which is not set out in these Subscription Terms and that you have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these Subscription Terms.

  1. Purchasing your Subscription
  1. You may purchase your Subscription by accepting these Subscription Terms and providing us with your chosen Payment Method. Your Subscription will start on the date that we email you with confirmation of your purchase and take your first payment (this will ordinarily be instantaneous) and will continue until it is terminated in accordance with these Subscription Terms. Details of the fees you agree to pay (the “Fees”) for your Subscription will be displayed to you on our website and confirmed on the subscription sign up page.
  2. If we are unable to accept your purchase, we (or if applicable our Merchant of Record) will inform you of this and will not charge you for the Fees.
  1. Making payment
  1. All payments are processed by our appointed third-party Merchant of Record (“Merchant of Record”), currently Gumroad. This means that the Merchant of Record will resell the Service to you, but that the Service is provided, and the right to use the Scripts is granted, by Whitebox subject to these Subscription Terms. You must comply with the Merchant of Record’s terms and conditions (which for Gumroad are found here: https://gumroad.com/terms). We may change our Merchant of Record at any time and will provide you with reasonable notice in advance.
  2. When you sign up to a Subscription you must provide at least one Payment Method to us or if applicable our Merchant of Record (in which case we do not hold any of your payment details). "Payment Method" means a current, valid, accepted method of payment and can include payment by PayPal, credit or debit card. You must keep your Payment Method up to date and ensure the details are correct. Following any change, you authorise us and/or our Merchant of Record to continue charging the applicable Payment Method(s).
  3. By agreeing to these Subscription Terms, you authorise us and/or our Merchant of Record to charge the monthly Fees for each billing cycle to your Payment Method. If you cancel your Subscription before your next billing date (see clause 11.1), we and/or our Merchant of Record will stop charging you for the Fees and no further payments will be taken from your Payment Method. Unless you do this, your Subscription will automatically renew for another month.
  4. Whitebox operates a monthly billing cycle, with Fees billed in advance. The monthly Fees for your Subscription will be charged to your Payment Method on the date that you accept these Subscription Terms, and each subsequent month on the specified billing date indicated in your account profile with our Merchant of Record. There may be occasions where your billing date changes, such as if we and/or our Merchant of Record try to charge your Payment Method but are unable to take the payment (in which case you authorise us and/or our Merchant of Record to continue attempting to charge your Payment Method until the payment has successfully been made), or if your Subscription began on a day not contained in a given month.
  5. You authorise us and/or our Merchant of Record to charge any Payment Method attached to your Subscription in case your primary Payment Method is declined or no longer available for us and/or our Merchant of Record to take payment of the Fees. You remain responsible for any unpaid amounts until they have been successfully paid. If a payment of Fees is not successfully made, for any reason, and you have not or do not cancel your Subscription, we may suspend your access to the Platform until we and/or our Merchant of Record have successfully charged a valid Payment Method. You may be charged certain fees by the issuer of certain Payment Methods (such as foreign transaction fees or other fees relating to the processing of your Payment Method). Local tax charges may vary depending on the Payment Method used. You should check with your Payment Method service provider for details of such charges.
  6. If we and/or our Merchant of Record are unable to collect any payment you owe, we charge interest on the overdue amount at the rate of 2% a year above the Bank of England base rate from time to time. This interest accrues on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You pay us and/or our Merchant of Record the interest together with any overdue amount.
  7. If the rate of VAT changes, we will adjust the rate of VAT that you pay, unless you have already paid in full before the change in the rate of VAT takes effect.
  1. Login Details and security
  1. As part of the registration process, you shall be required to provide your email address and create a password for your account ("Login Details").
  2. You shall not allow use of your Subscription by any other person. You are responsible for the security of your Login Details and any activity that occurs through your account, and we are not liable for any unauthorised access to your account arising from your failure to keep your Login Details secure.
  3. If you suspect that your Subscription has been used by another person, you must notify us immediately via email to support@whitebox.so.
  4. We can terminate your Subscription or suspend your account in order to protect you, Whitebox or our partners from identity theft or other fraudulent activity.
  1. Right to use the Service and restrictions on use
  1. For the duration of your Subscription, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access the Service and view and use the Scripts. Except for the foregoing, no right, title or interest in the Service, Platform or Scripts shall be transferred to you, and all right, title and interest in and to the Service, Platform or Scripts shall be owned at all times by Whitebox and its licensors. The Service and any Scripts are for your personal and non-commercial use only and may not be shared with individuals outside your household. Please also note that the source code of the Scripts is kept private and will not be provided to you, and nor will you have any right to access or view the source code.
  2. The Service, including our catalogue of Scripts, is updated periodically. Changes made may reflect changes in applicable laws and regulatory requirements, or implement minor technical adjustments and improvements, for example to address a security threat. You acknowledge and agree that we may add to, amend or remove specific Scripts from time to time (sometimes we will need to do this in order to reflect changes in our agreements with relevant third-party rightsholders). Further, in order to improve the Service, we are continually testing and updating the Scripts and Platform.
  3. Except as otherwise permitted by law or expressly within these Subscription Terms, you agree:
  1. not to rent, lease, sub-license, loan, provide, or otherwise make available, the Scripts, Platform or Service in any form, in whole or in part to any person without prior written consent from us;
  2. not to copy the Scripts, Platform or Service, except as part of the normal use of the Scripts, Platform or Service;
  3. not to translate, merge, adapt, vary, alter, make derivative works of, or modify, the whole or any part of the Scripts, Platform or Service nor permit the Scripts, Platform or Platform or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the Service as permitted in these Subscription Terms;
  4. not to disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the Scripts and/or Platform nor attempt to do any such things, except to the extent that (by virtue of sections 50B and 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are necessary to decompile the Scripts and/or Platform to obtain the information necessary to create an independent program that can be operated with the Scripts and/or Platform or with another program (a “Permitted Objective”), and provided that the information obtained by you during such activities:
  1. is not disclosed or communicated without our prior written consent to any third party to whom it is not necessary to disclose or communicate it in order to achieve the Permitted Objective; and
  2. is not used to create any software that is substantially similar in its expression to the Scripts and/or Platform;
  3. is kept secure; and
  4. is used only for the Permitted Objective;
  1. to comply with all applicable laws, rules and regulations (including applicable technology control or export laws and regulations that apply to the technology used or supported by the Scripts and/or Platform) in connection with your use of the Service, the Platform and the Scripts made available therein;
  2. not to circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the Scripts and/or Platform;
  3. not to use any robot, spider, scraper or other automated means to access the Scripts and/or Platform; insert any code or product or manipulate the Platform or Scripts in any way; or use any data mining, data gathering or extraction method;
  4. not to disable, damage or alter the functioning or appearance of the Service; and
  5. not to frame or mirror any part of the Service without our prior written authorisation.
  1. In addition, you agree not to upload or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Service, including any viruses or any other malicious computer code, files or programs. We may terminate your Subscription or restrict your use of the Service if you violate these Subscription Terms or are engaged in any illegal or fraudulent use of the Service.
  1. Cancelling your Subscription
  1. You can cancel your Subscription at any time for any reason through your account with our Merchant of Record, by following the instructions on-screen. Subject to clause 11.2, if you cancel your Subscription, you will continue to have access to the Service until the end of the active billing period at the time of your cancellation, at which time your access to the Service shall cease and no further payment shall be charged to your Payment Method.
  2. If you cancel your first Subscription within 7 days after the start date of your first Subscription, you will be entitled to request a full refund of any pre-paid Fees. In such circumstances, we shall provide you with a refund and your access to the Services shall be terminated immediately. Your right to a refund under this clause will not apply to any subsequent Subscriptions you purchase from us.
  3. Subject to your legal rights as a consumer and clause 11.2, we do not provide refunds or credits for the remainder of any billing period after you cancel your Subscription. Where you are a consumer and have a right under law to terminate your Subscription with immediate effect because of something we have done wrong, then we will refund your Fees that relate to the month in which you terminate.
  1. We can suspend the Service (and you have rights if we do)
  1. We can suspend the availability of the Service and access to the Scripts and/or Platform in order to:
  1. deal with technical problems or make minor technical changes;
  2. update the Service to reflect changes in relevant laws and regulatory requirements; or
  3. make other changes to the Service (in which case you will also have rights under clause 3.3).
  1. We will contact you in advance to tell you we are suspending the Service, unless the problem is urgent or an emergency. If we suspend the Service for longer than three days in any month we will adjust the Fees for that month so you do not pay for it while it is suspended. If we suspend the Service, or tell you we are going to suspend it, for more than one week you can contact us by support@whitebox.so to end the contract, or through your account page, and we will refund any sums you have paid in advance for periods for which you will not receive the Service.
  2. We can stop providing the Service at any time. We will let you know at least fourteen days in advance. If we stop providing all of the Service, we will refund any sums you have paid in advance for periods for which you will not receive the Service.
  1. We can end our contract with you

We can end our contract with you for the Service and claim any compensation due to us if you commit a serious breach of these Subscription Terms in any way, including where you do not make any payment to us when it is due and you still do not make payment within seven days of our reminding you that payment is due, and where you have breached any of the restrictions in clause 10.

  1. The scope of our responsibility
  1. The Service is being provided for information purposes only. The Service does not provide tax, legal, insurance or investment advice, and nothing should be construed as an offer to sell, a solicitation of an offer to buy, or a recommendation or inducement or invitation in respect of any investment of any kind whatsoever, or any instrument, whether regulated or unregulated, by Whitebox or any third party. You alone are solely responsible for determining whether any investment is appropriate or suitable for you based on your investment objectives and personal and financial situation and for evaluating the merits and risks associated with the use of the Service before making any decisions. You should consult an attorney or tax professional regarding your specific legal or tax situation.
  2. No recommendation or advice is being given as to whether any investment is suitable for a particular investor. Whitebox does not purport to induce or invite any investment of any kind whatsoever, and into any instrument, whether regulated or unregulated. It should not be assumed that any investment will be profitable. Whitebox is not a fiduciary by virtue of any person’s use of or access to the Service. Whitebox Software is not a licensed securities dealer, broker or investment adviser or investment bank. You understand that no outcome obtained by use of the Service constitutes a recommendation that any particular investment is suitable or recommended. You further understand that the service is not advising you concerning the nature, potential, value or suitability of any investment or other matter. You understand that investment is subject to a number of risks and that the Service does not mention any risk factors.
  3. You understand that the Service is using performance data supplied by sources outside the Service and not guaranteed by the Service.
  4. Where the Platform contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.
  5. You acknowledge and agree that we do not have any control over the functionality, availability and/or performance of the TradingView platform, and cannot be held liable for any unavailability, defective performance, or infringement of third-party rights by the TradingView platform (unless the issue in question has been directly caused by us), or any incompatibility of any of the Scripts with the TradingView platform following an update or modification made to the TradingView platform.
  6. Whilst we are continuously working to improve the Service, the nature of software means that from time to time there may be minor errors or defects contained in the Scripts. As such, it is not possible for you to rely on the Scripts without first verifying the results they produce. You should always verify the results produced by a Script before making any decisions on the basis of such results (for instance, TradingView allows a user to download a CSV export of all backtested trades made by the Script, allowing the user to verify each trade), and we accept no liability where the results are clearly or obviously produced in error. We will endeavour to correct any errors and defects in the Scripts as soon as possible.
  7. This clause 14.7 will apply where you are a business. No guarantee, warranty or representation, express or implied, can be given by us as to the accuracy, adequacy or completeness of the information supplied by us as part of the Services and we are not responsible for any errors or omissions, or results obtained from use of such information. Neither Whitebox nor any affiliates, officers, directors or employees accept any liability or responsibility in respect of the information which is subject to change without notice and may only be correct at the stated date of their issue. We expressly disclaim any warranties of merchantability or fitness for a particular purpose.
  1. Our liability to consumers
  1. We are responsible for losses you suffer caused by us breaking this contract unless the loss is:
  1. unexpected. It was not obvious that it would happen and nothing you said to us before we accepted your purchase meant we should have expected it (so, in the law, the loss was unforeseeable).
  2. caused by a delaying event outside our control, as long as we have taken the steps set out in clause 18.
  3. avoidable. Something you could have avoided by taking reasonable action. For example, damage to your own digital content or device, which was caused by digital content we supplied and which you could have avoided by following our advice to apply a free update or by correctly following the installation instructions or having the minimum system requirements advised by us.
  4. a business loss. It relates to your use of the Service for the purposes of your trade, business, craft or profession.
  1. Our liability to businesses
  1. If you are a business, then, subject to clause 16.2:
  1. we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with any contract between us; and
  2. our total liability to you in any 12-month period starting on the first date of your Subscription or any anniversary of it (each a “Contract Year”) for all other losses arising under or in connection with our contract with you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to fifty per cent (50%) of the total Fees paid by you to us in that Contract Year.
  1. Nothing in these Subscription Terms shall limit or exclude our liability for:
  1. death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);
  2. fraud or fraudulent misrepresentation;
  3. breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or
  4. any matter in respect of which it would be unlawful for us to exclude or restrict liability.
  1. We exclude all terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and sections 3 to 5 of the Supply of Goods and Services Act 1982.
  1. We use your personal data as set out in our Privacy Notice

How we use any personal data you give us is set out in our Privacy Notice: https://whitebox.so/privacy-policy.

  1. We are not responsible for delays outside our control

If our supply of the Service is delayed by an event outside our control, we will contact you as soon as possible to let you know and do what we can to reduce the delay. As long as we do this, we will not compensate you for the delay, but if the delay is likely to be substantial you can contact us by: support@whitebox.so to end the contract and receive a refund for sums you have paid in advance for periods for which you will not receive the Service (no refunds will be provided for previous months whereby you received the Service).

  1. Resolving disputes with us

These Subscription Terms are governed by English law. If you are a consumer then, wherever you live, you can bring claims against us in the English courts. If and if you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. If you are a consumer we can claim against you in the courts of the country you live in. If you are a business, you irrevocably agree to submit all disputes arising out of or in connection with these Subscription Terms to the exclusive jurisdiction of the English courts.

  1. Other important terms apply to our contract
  1. We can transfer our contract with you, so that a different organisation is responsible for supplying the Services. We will tell you in writing if this happens and if you are a consumer, we will ensure that the transfer will not affect your rights under the contract. If you are a consumer and are unhappy with the transfer you can contact us by: support@whitebox.so to end the contract within seven days of us telling you about it and we will refund you any payments you have made in advance for Services not provided.
  2. You can only transfer your contract with us to someone else if we agree to this.
  3. Nobody else has any rights under this contract. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.
  4. If a court invalidates some of this contract, the rest of it will still apply. If a court or other authority decides that some of these Subscription Terms are unlawful, the rest will continue to apply.
  5. Even if we delay in enforcing this contract, we can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you are not allowed to, but that does not mean we cannot do it later.